"VOLPER WAS AWESOME! BOOK HIM IN JANUARY FOR ME ON THE TOPIC ON RUNNING YOUR BUSINESS IN THE NEW YEAR!"

Bob "Sully" Sullivan, KOGO Talk Show Host
  http://www.bigbizshow.com 

"Thank you for all your assistance with CRS' efforts to redefine and upgrade our sales organization. Your Sales Effectiveness Audit has been extremely helpful and we have realized a positive impact from your recommendations regarding systems, people and process supporting the sales initiative.  The entire management team found your style very professional and were impressed by your ability to listen, pinpoint issues and quickly understand our company's needs, as well as potential opportunities. Most importantly, your final assessments and recommendations were presented in a clear, concise report with very actionable tactics. I'm sure that we will be using this blueprint for a long time to come."

        Jay A. Guskind, President
          CitiCorp Retail Services, Long Island

"Now that we have completed the development and implementation of SMART Selling, Time and Territory and Account Management, and Prospecting and Qualifying for the Carey International Sales executives and sales managers I wanted to commend you and thank you for the outstanding job you and your team have done.  First, during the two plus years we have worked together, you and your staff have been professional, flexible and easy to work with, and have exhibited an uncanny ability to understand our business. It's obvious you care about your clients, and will do whatever it takes to meet their needs.  Second, the sales training seminars you conducted have been engaging, interactive and fun. Both our experienced and new sales people have enjoyed them and they and their managers have documented that their skills at planning and managing their accounts and face to face selling have measurably improved."

"As I shared with you on numerous occasions, your assistance in development of our training program, including all aspects of curriculum and materials has made the difference in our ability to strengthen skills, heighten professionalism and positively impact the results of our sales organization.  It has been a pleasure and a point of pride to be a part of the development team and an instructor of this critical element in our sales professional development program. Thanks for the excellent work you have done on our behalf. I look forward to continuing this relationship and realizing your ability to impact our business results."

   Steven D. Porter, Executive Vice President
   Promus Corporation

"Many thanks to you and to your colleagues who built and delivered a program so needed in our business. It reaches participants with a wide range of sales management experience and expertise. Managing the Sales Function firmly drives home the essential and fundamental practices of the "crunchy" side of sale management - planning and executing, measuring and analyzing - practices that we all need to assure success to assure that individual and unit performance will happen."

  Susan Romans, Director of Training
  Thomson Newspapers, Stamford, Connecticut

"I also wanted to thank you for the terrific materials you and your team put together for the Negotiation Training and the Smart Selling Skills program. The Negotiation program has met with very good acceptance at the Account Executive level because of its "Budget" feel; but more importantly, it's also met with success in practice. You'll remember I shared the Account Executive letter with you when you were in last week."

  F. Peter Giamalva, Executive Vice President
  Budget Rent-A-Car, Illinois

"In a previous mailing, I sent you copies of the evaluation summaries from all three sessions of "Products From the World of Chemicals" training conducted in December. The results of these evaluations as well as the word-of-mouth among Exxon Chemical volunteer speakers strongly indicate that the training program is a great success.  Not only are new volunteers excited and challenged, but current speakers are re-energized during the sessions. Participants commented most on the great benefit of our videotaped practice presentations and feedback and the wonderful exchange of ideas during the class."

"The 'Sell to Win' training program developed for us by your firm has heen a huge success. The program has been universally well received by the agents and management at all of our locations, including the Spanish version used in Latin America.  We have measured a 24% increase in revenue as a result of your sales recommendations and your firm’s sales training program."

  Larry Goodwin, Vice-President, Reservations
  Continental Airlines, Houston

"As usual, the presentation was very well targeted to the audience. It provided a wealth of valuable information on training trends and industry benchmarking. Your delivery style was creative, insightful and professional."

  Alvin Lee, Jr., Director-Group Manager
  Merrill Lynch, New York

"Everyone was in agreement that your sales seminar was a big success. As we had hoped, it was informative, practical, and fun. I think we now have a good framework on which to build a sales program." 

         Lawrence P. Greenberg, Executive Vice-President
           E*Trade Financial, Virginia

"Our members and guests who attended your talk on Selling for the Non Sales Professional indicated that they learned a great deal about how to improve the marketing and selling of their firm’s services, and that they have been able to use your ideas to develop and expand customer relationships. They enjoyed the delivery of your presentation, and references to your own experiences and that of your clients’ in expanding business.  We look forward to having you address our members again."

  William M. Mooney, Jr., President,
  Westchester County Association, White Plains

"The lesson you taught about the importance of customer service was interesting and enlightening. You taught us things we never knew we never knew. We’ve been bombarded with positive feedback from our members. “Ron’s Rules” won’t soon be forgotten."

  Dr. Marsha Gordon, President/CEO
  Business Council of Westchester, White Plains

 Bruce J. Turkle, esq./ Partner
 Phillips Nizer LLP